Custom AI Agent Development

An agent is AI that autonomously executes multi-step tasks by business rules: not just "able to chat", but able to query systems, calculate data, fill forms and send notifications. Based on our own software development engine and years of business modeling in industry management systems, Sunzom builds agents that truly fit your real workflows.

What We Deliver

• Business agent customization: AI customer service reception, pre-sales quotation calculation, document pre-review, contract element extraction, inspection/inventory report generation and more;
• Workflow orchestration: combining AI steps with business rules and approval nodes into complete workflows, with human review on critical operations;
• System integration: connecting to existing ERP / OA / industry management systems (API, database, message push);
• Multi-channel delivery: web pages, WeChat accounts, mini programs, API embedding and more.

Typical Use Cases

• Customer service type: 7×24 reception, instant answers to common questions, handoff to humans with conversation summaries for complex cases;
• Office type: meeting minutes, document drafting, weekly report aggregation, email classification and reply suggestions;
• Business type: order pre-review, abnormal document detection, data entry validation, intelligent report interpretation.

Deliverables

Agent application (Web / API / embedded), workflow rule configuration console, monitoring and conversation QA dashboard, training documentation. The enterprise knowledge agents rely on can be built together with Enterprise Knowledge Base & Smart Q&A.